Privacy Policy Effective Date: Jan 1, 2025 Last Updated: June 3, 2025 At Honolua Cleaning LLC (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, use our services, or communicate with us – including via SMS or email. 1. Information We Collect We may collect the following personal information: – Name, email address, and phone number – Address and service location details – Communication preferences and message content – IP address, browser type, and device information 2. How We Use Your Information We use your information to: – Provide and manage our cleaning services – Communicate with you about appointments, reminders, promotions, and updates – Respond to your inquiries – Send SMS or email communications (with your consent) – Improve our website and services 3. SMS Communications & Consent When you provide your phone number, you consent to receive recurring text messages from Honolua Cleaning LLC for scheduling, promotions, and updates. Message and data rates may apply. Reply “STOP” to unsubscribe or “HELP” for more information. 4. Sharing Your Information We may share your data with third-party vendors only as necessary to deliver services (e.g., scheduling platforms, SMS providers like Twilio/LeadConnector). We do not sell your data. 5. How You Can Control Your Data – You may opt out of SMS at any time by replying “STOP.” – You can request to update or delete your data by contacting us at honoluacleaning@gmail.com. 6. Security We implement industry-standard safeguards to protect your personal data from unauthorized access or misuse. 7. Children’s Privacy Our services are not intended for children under 13, and we do not knowingly collect their data. Honolua Cleaning LLC – SMS Compliance Packet 8. Changes to This Policy We may update this Privacy Policy from time to time. We’ll notify you of significant changes through our website or via SMS/email. 9. Contact Us Honolua Cleaning LLC 7709 Ellis rd. West Melbourne, FL 32904 Email: honoluacleaning@gmail.com Phone: (321) 432-5088